Shipping Policy: Durar.store is dedicated to providing timely and efficient delivery of products across the UAE. Our shipping policy outlines the procedures, timelines, and fees associated with order deliveries.
Order Processing:
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Orders are processed within 1-2 business days after confirmation.
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Orders placed on weekends or holidays are processed the next business day.
Shipping Charges:
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Standard shipping fee: 18 AED for orders under 100 AED.
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Free shipping on orders above 100 AED.
Delivery Time:
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Orders are typically delivered within 2-5 business days.
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Remote areas may require additional delivery time.
Order Tracking:
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Once dispatched, you will receive a tracking number via email/WhatsApp.
Shipping Delays:
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Delays may occur due to unforeseen circumstances. We strive to keep customers informed of any delays.
Lost or Damaged Items:
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If your order is lost or damaged during transit, please contact us immediately.
Incorrect Address:
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Customers are responsible for providing accurate delivery details.
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Incorrect information may cause delivery delays or additional charges.
International Shipping:
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Currently, we only deliver within the UAE.